Poker Set with 200 Clay Composite Chips, in Black Leather Case, by Bey Berk

We spend a lot of time making sure that we offer the best price online for all of our products. We also like to keep things simple.

Making sure you get the best price online is easy;

• Call us on (800) 590-6167 Toll-Free and we'll sort the best price out
• Email us at info@pokertablesamericana.com and tell us which product and the price you think we should beat.

We work very hard to ensure that we offer the absolute best prices online.  We want you to feel confident that you are getting the absolute best price for the product you are ordering.

Our 100% Price Guarantee has some limitations:

• Promotions such as rebates and buy one, get one free offer are not eligible
• The item must be in stock on the competitor's website
• The competitor must be an online store, they may not have a retail location
• The website can not be a discounter or auction website (ie; eBay, overstock, etc..)
• The competitor must be an Authorized Retailer of the product in question
• The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax

The Best Price Guarantee includes the product price and the shipping fees (if any).

Call us today and get the best price online!

Shipping rates:

We will deliver your table to anywhere in the continental USA (excluding Alaska and Hawai) and Canada free of charge.

For our white-glove delivery "all-Inclusive" service (includes unloading, inside delivery, unboxing & assembly) we charge a flat rate of $350. 

You will have the option to select either free curbside delivery or white-glove delivery at checkout.

Order Confirmation:

As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase.

As soon as we receive your order, we automatically check our warehouses to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will reach out to you via e-mail to see if alternate arrangements can be made.

If your item(s) are available for immediate shipment (usually within 5-7 business days), we will process the charges and submit the order for shipment.

Order Shipment:

If your order is in stock and we process the charges to your credit card, it usually will ship within five business days from the date of your order depending on availability.

However, with the made to order poker tables, it may take longer as the product has to be manufactured, or assembled specifically for your order.

We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.

If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at info@pokertablesamericana.com.

We make every effort to ensure that you receive your order within the time frame given to you from us. We have no control over your shipment once it has left the warehouse and unfortunately from time to time, shipments may be delayed or misplaced in transit. In this case, we will make every effort to get your order to you as soon as possible

White Glove Delivery

A 2-man team will bring your item inside your home and set-up the item for you. Transit time for White Glove delivery is typically 7-10 days.

The carrier will deliver during business hours, from Monday thru Friday. You will receive a call to schedule an appointment, giving you a 4-hour window. Incurred charges are given for missed schedules.

Assembly Service: The carrier will offer light set-up (e.g. pieces will be screwed or bolted together, set pieces next to each other, or on top of each other) limited to 30 minutes. Electrical, plumbing and component hookup services are not included.

Packaging: The carrier will remove and dispose of all packaging. Be sure to check the package(s) at the time of delivery. For any damages, please refer to our returns page.

Where we deliver:

We ship to the contiguous United States. We do not ship to Alaska, Hawaii, Puerto Rico, or US Military Basis at this time. As of the moment, we do not deliver to PO or APO/FPO boxes. 

Please get in touch if you have any questions regarding this.

Delivery overseas:

In general we do not ship overseas. However, we can ship to a warehouse based in the US from where you can arrange shipment all over the world.

We do have contacts with shippers or warehouses and might be able to help you arrange it in some cases.

Get in touch if you plan shipping overseas.

Damages:

First of all, we can assure you that damages almost never occur, in 99% of cases the items arrive in perfect condition.

But we need to inform you about the following in case they do get damaged in transit:

If the item(s) is damaged it must be signed for as "Damaged" upon delivery otherwise, it is not eligible for refund or exchange. Inspect all packages immediately in the presence of the delivery person.

Do not sign delivery receipt until all packages have been inspected. In the event that damage has occurred, physically write "damaged" on the bill of lading and have the delivery person sign it as verification. Retain all boxes and other packaging material as package may be subject to inspection by the carrier.

If it is badly damaged, refuse to accept at all.

Also, please take pictures of the damaged product and email us at info@pokertablesamericana.com within 24 hours to file a claim request. It is very important that you follow up with this procedure, as we otherwise have to deny the damage claim.

Regarding Cancellation & Returns find more info HERE.

Thank you so much for visiting our shop.

For any general questions email us at info@pokertablesamericana.com